Ffestiniog Travel and the Coronavirus Situation

Ffestiniog Travel – Home Working

Please note the Ffestiniog Travel Team continue to work from home and we will be available as follows –

For all tours and Tailored Rail enquiries -

We will be available Monday to Friday between 9am and 3pm

• Tel: Landline - 01766 512400 / Mobile – 07487 433 606

Please note that we have limited phone lines and you may find that you receive a response much quicker via email - This email address is being protected from spambots. You need JavaScript enabled to view it.

For all European Rail Ticket enquiries –

The European Ticketing Department will be open for two weeks per month. We will be available for the following weeks –

January 2021

Monday 4^th January to Friday 8^th January – between 9am and 3pm

&

Monday 18^th January to Friday 22^nd January – between 9am and 3pm

• Tel: Landline – 01766 515630 / Mobile – 07487 387 815

Please note that we have limited phone lines and you may find that you receive a response much quicker via email - This email address is being protected from spambots. You need JavaScript enabled to view it.

We will keep you updated of any changes.

Stay safe and well.

The Ffestiniog Travel Team

It is inevitable that customers will be wondering how we are reacting to the ongoing situation and what effect this will have on their holiday bookings.

Ffestiniog Travel is mindful of the uncertainty and anxiety this will be causing and we are finding that our decision making is influenced not only by instructions issued by our own government’s Foreign and Commonwealth Office but also by the governments of those countries we are visiting. This is especially true of quarantine instructions, border closures and current restrictions. 

In view of all this, we have decided to cancel all holidays departing up to 31st March 2021. 

Please rest assured that where we cancel a tour, any monies paid by you to us will be refunded to you.

Tours which we have been forced to cancel will, wherever possible, be automatically included again in our 2021 programme and we hope that you will want to support us by rebooking as soon as we are able to get back to normal.