Ffestiniog Travel and the Coronavirus Situation

Ffestiniog Travel - COVID Policy

When you are ready to travel again, we want you to be assured that we are doing everything possible to keep you safe. Please click here to view Ffestiniog Travel's COVID-19 Policy and a summary of guidelines that we have implemented.

Ffestiniog Travel – Back in the Office

We are really pleased to confirm that the Ffestiniog Travel Team have returned to the office and will be available as follows –

For all tours and Tailored Rail enquiries -

We will be available Monday to Friday between 9am and 3pm

  • Tel: Landline - 01766 512400 

Please note that we have limited phone lines and you may find that you receive a response much quicker via email - This email address is being protected from spambots. You need JavaScript enabled to view it.

For all European Rail Ticket enquiries –

We will be available on Monday between 9am and 5pm and Wednesday and Friday between 9am and 3pm 

  • Tel: Landline – 01766 515630 

Please note that we have limited phone lines and you may find that you receive a response much quicker via email - This email address is being protected from spambots. You need JavaScript enabled to view it.

Whilst we look forward to seeing our customers face to face, customer and staff safety and well being is important to us therefore all visits are to be by appointment only. You can arrange an appointment to visit by calling 01766 512400 or email This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know the nature of your enquiry.

 

Stay safe and well.

The Ffestiniog Travel Team

 

It is inevitable that customers will be wondering how we are reacting to the ongoing situation and what effect this will have on their holiday bookings.

Ffestiniog Travel is mindful of the uncertainty and anxiety this will be causing and we are finding that our decision making is influenced not only by instructions issued by our own government’s Foreign and Commonwealth Office but also by the governments of those countries we are visiting. This is especially true of quarantine instructions, border closures and current restrictions. 

In view of all this, we have decided to cancel all escorted group holidays departing up to 31st August 2021. 

Please rest assured that where we cancel a tour, any monies paid by you to us will be refunded to you.

Tours which we have been forced to cancel will, wherever possible, be automatically included again in our 2022 programme and we hope that you will want to support us by rebooking as soon as we are able to get back to normal.

 

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Ffestiniog Travel provides 'out of hours' support for all independent travellers in the event of an emergency.

Why Choose Ffestiniog Travel?

  • UK's first rail tour operator to run an overseas escorted rail holiday in 1974
  • Created for people who love rail holidays and exploring the world’s heritage railways
  • Dedicated rail holiday specialist - great destinations, sightseeing and unparalled railway content
  • Train ticket supplier for worldwide rail operators - we can plan and arrange your rail journey to anywhere
  • Knowledge of the world’s rail routes makes us leading specialists in escorted and Tailor Made rail holidays
  • Over 60% of our existing rail tour travellers return to holiday with us year after year
  • Committed to supporting rail travel and heritage railways around the world
  • Our profits support the continued preservation of the famous Ffestiniog and Welsh Highland Railways
  • Small, dedicated rail holiday travel team offering an award winning personal service

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